Authorized Stocking Distributor and Factory Sales Agents

    Canadian Shunt Industries              Hoyt Electrical Instrument Works  Kuebler

Toll Free 800-951-8774

Telephone: 847-965-9808

Orders/FAX: 847-965-9846

Email:

sales@globalEpower.com

 

 

Home

 

App. Question

 

Career Op

 

Company Info

 

Contact

 

Outreach

 

Tech Library

 

FAQs

 

 

Frequently Asked Questions

Got a Question? Ask a question

Battery Discharge Indicators I Electromechanical I DC Contactors I Timing & Counting I Motor Controllers

 

When trying to pick out a controller for my application, I see the desired model has some missing numbers. For example: 1204-2XX. What does the “XX” stand for?
The “XX” is a designation number that tells us what options are configured on a certain controller. Some of these options could be certain error detection configurations, software differences, or even an exclusive controller for a certain customer. We have some internal documentation which helps us figure out which controller would best fit your needs.
What do I need to do to my controller to make my vehicle go faster?
This depends on what type of controller you have. It is advisable to keep the controller on the factory settings. Adjusting the current/voltage settings of the controller may result in vehicle component damage
My controller states two voltages on its label. Does this mean it works within that range or only for the two voltages?
The controller works on any voltage within that nominal range.
My controller has neutral braking, but sometimes it just coasts. Why?
Neutral braking (auto-plug) monitors the current flowing into the motor so that when the motor stops (near zero current) the direction contactors are released. If you have a poor floor surface contaminated with oil or grease and the braking force is set too high on the controller, then the tire will skid and the motor current will be zero which then turns off the contactors and the vehicle coasts. Floor conditions are important for safe operation of material handling equipment.
What is the advantage of using a microprocessor based controller?
The microprocessor based controllers allow the OEM to adjust many control parameters using a 1311 programmer, so that superior vehicle performance can be achieved. In addition to this the microprocessor based model record any intermittent fault or operator errors which can be recovered by a service engineer also using the 1311 programmer. This greatly reduces any downtime due to fast vehicle analysis and speedy rectification.